Our commitment: 299 det Your privacy is our top priority. This Privacy Policy explains how your information is managed and what rights you have. By using the platform, you agree to this policy.
End-to-End Encryption
All your data is secured with 256-bit SSL encryption. From transactions to login, everything is fully protected.
Never Sold to Third Parties
Your personal data is never sold to third parties. We do not treat your information as a commodity.
Purpose-Based Collection
Only the data necessary to provide our services is collected. We do not retain any information beyond what is required.
Your Control
You have full rights to view, correct, or delete your data at any time — simply contact our support team.
Transparent Usage Policy
The purpose of data use is always communicated clearly. No hidden agendas.
Retained for a defined period
No data is kept longer than necessary. Once the retention period expires, it is securely deleted.
01 Introduction & Scope
This Privacy Policy 299 det Applies to the platform (website: 299det.ws) and all services associated with it. When you visit our website, create an account, play games, or use any of our services, certain information naturally reaches our systems.
In this policy, we clearly and transparently explain: what data is collected, why it is collected, how it is stored, who it may be shared with, and what rights you have. 299 det believes that privacy is not a legal obligation — it is a matter of respect for our users.
This Privacy Policy may be updated from time to time. Users will be notified of any significant changes via email or platform notification. The date of the latest update will always be shown at the top of this page.
Continued use of the platform constitutes your acceptance of this Privacy Policy. For any questions, contact us at support@299det.ws.
02 What Data We Collect
299 det We collect only the data that is strictly necessary to deliver our services smoothly and keep your account secure. Below is a breakdown of the information we collect, organized by category:
Personal Identification Information
- Full Name (as provided at registration)
- Date of birth (for age verification)
- Mobile Number (Bangladeshi)
- Email Address
- Address (provided during KYC verification)
- National ID or Passport Number (for verification)
Financial Information
- Mobile banking number (bKash, Nagad, Rocket)
- Deposit & Withdrawal History
- Transaction ID & Amount
Technical Information (Automatic)
- IP Address & Device Information
- Browser type & version
- Operating System
- Login Time & Location
- Cookies & Session Data
Gaming Activity Data
- Game History & Betting Records
- Win/Loss Statistics
- Time Spent on Platform
- Bonuses & Promotions Used
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | Account Verification & KYC | 5 years after account closure |
| Financial Records | Transaction Processing | As required by legal obligations |
| Technical Logs | Security & Fraud Prevention | 90 days |
| Gaming Data | Service Improvement | For the duration of active account |
| Cookie Data | Improving User Experience | 30 days (session cookies: immediate) |
03 Purpose of Data Collection
299 det Your information is used for specific, legitimate purposes only — never beyond what is stated. The main purposes are described in detail below:
Account Management
Personal information is essential for creating, verifying, securing, and managing your account. It is used for login security, password recovery, and processing any changes to your account.
Financial Transaction Processing
Financial information is used to process deposits and withdrawals accurately, and is also required for KYC verification to prevent money laundering and fraud.
Customer Support
When you contact support, your account information is used to assist you quickly and accurately — significantly reducing the time it takes to resolve your issue.
Service Improvement & Personalization
By analyzing your gaming preferences and habits, we can offer better game recommendations and personalized deals. This analysis is entirely internal and conducted with your identity anonymized.
Legal Compliance
Certain data must be retained for a specified period to comply with regulatory guidelines and applicable laws. Data may also be disclosed in response to a court order or a lawful request from law enforcement authorities.
We never sell your data to marketing companies or share it with unnecessary third parties.
04 Data Sharing Policy
299 det Your data is shared only in very limited and specific circumstances. It is never shared with any party outside the list below:
- Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the information required to complete a transaction.
- Game Providers: Third-party game studios receive only the minimum information necessary to operate their games.
- Security Verification Service: Authorized service providers for fraud detection and KYC verification.
- Law Enforcement: When required by a valid court order or government directive.
- Business Successors: In the event of a company acquisition or merger — users will be notified in advance.
All third parties we work with are legally required to uphold the same privacy standards. Your data is just as protected with them.
05 Cookies & Tracking Technologies
299 det Cookies and similar technologies are used on this website to enhance your browsing experience, keep your login session active, and ensure the platform runs smoothly.
Cookie Type
- Essential Cookies: Required for login, session management, and security. The platform cannot function without these.
- Functional Cookies: To remember your preferences such as language, theme, and similar settings.
- Analytics Cookies: To understand platform usage and drive improvements. All data is analyzed anonymously.
Manage Cookies
You can update your cookie settings at any time. Just follow the steps below:
Disabling essential cookies may disrupt core platform functions, including login and transactions.
06 How We Protect Your Data
To keep your data secure 299 det We employ industry-leading security technology — protection that goes beyond the technical level to cover organizational and operational layers as well.
Technical Security
- 256-bit SSL/TLS Encryption — on all data transfers
- AES-256 encryption — for data at rest
- Two-Factor Authentication (2FA) — for account security
- Firewall & DDoS Protection
- Regular Security Audits & Penetration Testing
- Suspicious Activity Detection System
Organizational Security
- Only authorized personnel can access specific data
- All staff have signed confidentiality agreements
- Regular Security Training
- Rapid Response Plan for Data Breaches
In the event of a security breach, we are required to notify affected users within 72 hours. Protecting you is both our legal obligation and our ethical responsibility.
07 Your Rights
299 det As a user, you have full rights over your own data. Your key rights are outlined below:
To exercise any of these rights, email us at support@299det.ws or reach out via live chat. We typically respond within 30 business days. For more complex requests, it may take a little longer — but we'll keep you informed.
08 Minor's Privacy
299 det Strictly for users aged 18 and above. We do not knowingly collect personal information from minors. Age is verified at registration, and additional documentation may be requested in suspicious cases.
If you suspect that a minor has created an account, parents or guardians should contact us at support@299det.ws. We will promptly close the account and delete all associated data.
A note for parents: please monitor your child's internet activity and prevent them from accessing online gaming platforms.
09 International Data Transfers
299 det We primarily operate in Bangladesh and the Asia-Pacific region. However, certain technical services — such as cloud storage and game servers — may run on international infrastructure. In such cases, we ensure that adequate data protection measures are in place in the destination country.
For international transfers, we use standard contractual clauses and industry-recognized security frameworks. No matter where your data goes, the same level of protection is guaranteed.
10 Policy Updates & Contact
This privacy policy may be updated from time to time. For minor changes, only the date on the page will be updated. For significant changes, users will be notified via email or in-app notifications on the platform.
Continued use of the platform after any changes constitutes acceptance of the updated policy. For any questions or concerns regarding this Privacy Policy, please reach out through the channels below:
- Email: support@299det.ws
- Live Chat: Available on the platform 24/7
- Response Time: Usually within 24–48 hours
When submitting any privacy-related request or complaint, please use your registered email address — this helps us verify your identity quickly and assist you faster.
Play Safe, Enjoy with Peace of Mind
Your privacy is fully protected at 299 det. Join now and experience Bangladesh's most trusted gaming platform.